Operations · Stage 4 · Benefits + intakePrintable checklist
Eligibility and benefits checklist
What to confirm before a family's first session, and again whenever their plan changes. This sheet has no spaces for names or member IDs on purpose: record answers in your EHR or another secure system.
Checked November 2, 2026 · Billing4ABA · Billing built only for ABA.
Use it as the script for the verification call. Tick each line once you have the answer and a reference number.
Use it as the script for the verification call. Tick each line once you have the answer and a reference number.
The rhythm we set up
- 7 days before the first session: run eligibility and benefits.Our process target. It leaves time to request authorization at least 3 days ahead.
- At least 3 days before the session: authorization requested, or confirmed in writing as not required.
- Re-check at every plan-year change, and whenever a family mentions a new job, plan or address.
Member and policy
- Subscriber and member details match the card exactly.
- Member's relationship to the subscriber.
- Group number and the plan name printed on the card.
- Front and back of the card saved in your secure system.
Active coverage on the date of service
- Coverage is active on the planned session dates, not only today.
- Any termination date on file.
- When the plan year starts, so you know when deductibles reset.
Exact plan, network and who administers ABA
- Exact plan and product (for example HMO, PPO, Medicaid managed care plan, TRICARE).
- Your network status for that exact product, not just the payer name.
- Who administers ABA benefits.Some plans use a separate behavioral health company. Verify with them, not the medical line.
- Texas Medicaid: which managed care plan the member is in, and that you are contracted with it.
Texas commercial plan questions
- Is it an employer group plan or an individual plan? Fully insured or self-funded?The Texas mandate is written for fully insured group plans. Self-funded employer plans are not bound by state mandates.
- Was the autism diagnosis made before the child's 10th birthday?For fully insured group plans, Tex. Ins. Code §1355.015 applies then. Those plans may limit ABA to $36,000 a year for enrollees age 10 and older.
Authorization requirements
- Is prior authorization required for the assessment, and separately for treatment?
- Who submits it, how (portal or fax), what documents, and the usual turnaround.
- Any yearly limits on hours, units or visits.
- Texas Medicaid: prior authorization for all ABA services, requested within 3 business days of the start-of-care date.
Cost share
- Deductible: amount and how much is met.
- Copay or coinsurance, and whether it applies per day, per session or per code.
- Out-of-pocket maximum and how much is met.
- Family told their estimated share in writing before the first session.
Coordination of benefits
- Any other coverage? Ask the payer which plan is primary. Do not assume.
- If Medicaid is one of the plans, confirm the order of payment with both payers.
Write it down
- Reference number, representative's name, date and time of the call.
- Who checked, and the date they checked.
Sources
- [1]Tex. Ins. Code §1355.015 https://texas.public.law/statutes/tex._ins._code_section_1355.015
- [2]TMHP news, Feb 2025: prior authorization update for autism services (effective Apr 1, 2025) https://www.tmhp.com/news/2025-02-14-update-prior-authorization-requirement-autism-services-effective-april-1-2025
- [3]TMPPM Children's Services Handbook, §2.3 (TMHP) https://www.tmhp.com/sites/default/files/microsites/provider-manuals/tmppm/html/TMPPM/2_04_Childrens_Services/2_04_Childrens_Services.htm
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